Last updated: 2026/02/03
Business: San Tropez Dance School (“we”, “us”)
Website: latindance.net
Contact: info@latindance.net | (514) 871-8852 | 1222 Rue Peel, Montréal, QC H3B 2T6, Canada
1) Secure payments
All online payments are processed through Moneris. We do not store full credit card numbers on our website.
2) Products we sell
We sell:
Intro offers / trial offers
Dance class packages / sessions
Events / workshops
Merchandise (e.g., dance shoes, apparel, accessories)
3) Intro offers (trial offers)
Intro offers are typically for new students only (one per person, unless stated otherwise on the product page).
Intro offers are non-transferable and cannot be resold.
If an intro offer includes a booking, you are responsible for booking your spot based on availability.
Refunds (intro offers):
Refund requests must be made before the intro offer is used/redeemed.
Once used (attended) or partially used, the intro offer is generally non-refundable, except where required by law.
4) Dance classes, sessions, and packages
Class packages are for personal use and non-transferable unless we confirm otherwise in writing.
Packages/sessions may have an expiration period (shown on the product page or confirmation email).
Schedules/instructors may change when needed.
Missed classes / no-shows:
Missed classes are generally not refundable.
In some cases, we may offer a credit at our discretion (e.g., medical reason with proof), except where prohibited/required by law.
Studio cancellations:
If we cancel a class, we will offer a make-up class, credit, or refund depending on the situation.
5) Events / workshops / special tickets (if applicable)
Tickets are often final sale unless the event is cancelled or rescheduled.
If we cancel an event, you will receive instructions for refund/credit options.
6) Merchandise (shoes, apparel, accessories)
Returns/exchanges window: 14 days from delivery or pickup.
To be eligible:
Items must be unused, in original packaging, with tags (if applicable).
Shoes must be tried on indoors only and show no signs of wear.
Not eligible (common cases):
Final-sale items
Used/worn items
Shipping costs:
Shipping fees are non-refundable.
Return shipping is paid by the customer unless the item is defective or we made an error.
7) Refund method and timing
If a refund is approved:
It will be issued to the original payment method.
Processing times may vary by bank/card issuer.
In Québec, the Office de la protection du consommateur provides guidance on online purchase cancellations and reimbursement/chargeback steps where applicable.
8) Chargebacks and disputes
If you believe a charge is incorrect:
Contact us first at info@latindance.net with your order number.
If unresolved, you may have options through your card issuer (chargeback rules vary).
9) Pricing, taxes, and currency
Prices are shown in [CAD] unless stated otherwise.
Taxes (GST/QST) are applied where required.
Promotions/discount codes must be applied before checkout.
10) Legal rights and local consumer laws
This policy is intended to be fair and transparent. Nothing in this policy limits any rights you may have under applicable consumer protection laws. Québec consumers can consult official guidance from the Office de la protection du consommateur.