Chat
San Tropez Assistant
Dance classes • Programs • Registration
×
Admin test mode — not visible to the public
Have reception follow up
Leave this field empty
Send to reception
Send
AI assistant. Conversations may be reviewed by our team for customer service and quality. Complex account, billing, refund, or exception requests are referred to our team.
Skip to content
(514) 871-8852
info@latindance.net
1222 Peel St, Montreal
Search
Home
About
About our Studio
Franchise
Blogs
Careers
Contact us
Dance Styles
Salsa
Bachata
Heels
Body Isolations
Ladies & Men’s Styling
Reggaeton
Promotions
Introductory Offer
Femme Dance Intro Offer
Services
Group Dance Classes Montreal
Private Dance Lessons
Wedding Dance
Dance Shoes
Bachelorette
Competition and Shows
Studio Rental
Teacher Certification Course
Dance Class Schedule
BachaZouk Workshop | 4-Week Performance Bootcamp
Bailamos Dance Party
Latin Training Program
Team Performance Auditions
Femme Dance Experience
Montreal Bachata Festival
Home
About
About our Studio
Franchise
Blogs
Careers
Contact us
Dance Styles
Salsa
Bachata
Heels
Body Isolations
Ladies & Men’s Styling
Reggaeton
Promotions
Introductory Offer
Femme Dance Intro Offer
Services
Group Dance Classes Montreal
Private Dance Lessons
Wedding Dance
Dance Shoes
Bachelorette
Competition and Shows
Studio Rental
Teacher Certification Course
Dance Class Schedule
BachaZouk Workshop | 4-Week Performance Bootcamp
Bailamos Dance Party
Latin Training Program
Team Performance Auditions
Femme Dance Experience
Montreal Bachata Festival
Book Today!
Home
Courses
Customer Service Training
Curriculum
7 Sections
47 Lessons
Lifetime
Expand all sections
Collapse all sections
Introduction
4
1.1
About San Tropez
1.2
Our History
1.3
Our Directors
1.4
General San Tropez Quiz
9 Questions
Responsibilities and Expectations
9
2.1
Greet Clients and Visitors Warmly
2.2
Answer Phone Calls and Respond to Emails
20 Minutes
2.3
Manage Class Schedule and Studio Bookings
2.4
Handle Payments and Record Transactions
2.5
Maintain a clean and organized front desk area
10 Minutes
2.6
Be punctual and reliable
8 Minutes
2.7
Maintain a professional and friendly demeanour
2.8
Uphold studio policies and procedures
10 Minutes
2.9
Responsibilities and Expectations – Quiz
30 Minutes
18 Questions
Dance Packages
6
3.1
Introductory Offer – Drop Ins
15 Minutes
3.2
Aim to Upsell
10 Minutes
3.3
Dance Definitions
10 Minutes
3.4
Group Packages
3.5
Private Packages
3.6
Dance Packages – Quiz
20 Minutes
35 Questions
Working at the desk
10
4.1
Getting to know the computer and accessories
4.2
WellnessLiving Software General Overview
20 Minutes
4.3
Working with WellnessLiving Software Part1
20 Minutes
4.4
Working with WellnessLiving Software Part2
25 Minutes
4.5
Working with WellnessLiving Software Part3
25 Minutes
4.6
Working with WellnessLiving Software Part4
40 Minutes
4.7
Working with WellnessLiving Software Part5
25 Minutes
4.8
Filling out Cash Report
4.9
Entering a shoe sale
30 Minutes
4.10
Working at the desk – Quiz
27 Questions
Phone Script and Leads Part1
20
5.1
1- How May I Assist You?
5.2
Where Did You Hear About Us
5.3
Joining Classes With or Without a Partner
5.4
4- Any Prior Experience?
5.5
5- What Type Of Classes?
5.6
6- Can I Get Your Name?
5.7
7- What Are Your Goals?
5.8
8- Be Enthusiastic, Upbeat, and Communicative
5.9
9- How To Get To Yes
5.10
10- Objections
5.11
11 – Provide a Guarantee
5.12
12- Practice With Mocks
5.13
13- Reserve Their First Class
5.14
14- Ask for a Referral
5.15
15- Any Other Questions?
5.16
16- Q & A
5.17
17- Greet The Customer
5.18
18- Follow Up
5.19
19- Ask For Feedback
5.20
Phone Script and Leads Part1 – Quiz
30 Minutes
34 Questions
Sales Objections Training Part2
3
6.1
Sales Objections Video
6.2
Questions to ask
6.3
Sales Objections Training Part2 – Quiz
15 Questions
Using Trello for Client Follow Up
1
7.1
Trello Board Structure
This content is protected, please
login
and
enroll
in the course to view this content!
Modal title
Main Content
